p4444 Privacy Policy

1. About This Privacy Policy

1.1 This Privacy Policy ("Policy") describes how p4444 ("p4444," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of users ("you," "Player," "Data Subject") who access or use the p4444 platform at p4444.app.

1.2 This Policy applies to all personal data collected through the p4444 website, mobile browser interface, customer support channels, and any other touchpoint through which you interact with p4444.

1.3 This Policy should be read together with the p4444 Terms & Conditions, which govern your use of the platform. By registering a p4444 account or using the platform, you acknowledge that you have read and understood this Policy.

1.4 This Policy is written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, p4444 is the personal information controller responsible for the personal data collected through the p4444 platform.

2.2 If you have any questions about how p4444 handles your personal data, or if you wish to exercise your data subject rights, you may contact us at:

3. Personal Data We Collect

3.1 p4444 collects the following categories of personal data:

3.2 p4444 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (e.g., responsible gaming assessments).

4. How We Collect Your Data

4.1 p4444 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the p4444 platform, including IP address, device identifiers, browser type, and session activity via cookies and similar technologies;
• Third-party sources: Identity verification data from KYC service providers; payment transaction data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors; fraud and AML screening data from compliance service providers.

4.2 You are not obligated to provide personal data to p4444. However, failure to provide certain required data (such as identity verification documents) may prevent p4444 from opening or maintaining your account, or processing deposits and withdrawals.

5. How We Use Your Personal Data

5.1 p4444 uses your personal data for the following purposes:

• To create and manage your p4444 account;
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations;
• To process deposits and withdrawals in Philippine Peso (₱ PHP);
• To detect and prevent fraud, money laundering, and other prohibited activities;
• To provide customer support and respond to your enquiries;
• To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts);
• To send you promotional communications about p4444 offers and games, where you have consented to receive such communications;
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested;
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR requirements and the Anti-Money Laundering Act (AMLA);
• To improve and optimise the p4444 platform based on aggregated usage analytics.

5.2 p4444 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

6.1 p4444 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to perform the contract between you and p4444 (i.e., operating your account, processing bets, and handling payments);
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA obligations, and NPC requirements;
• Legitimate interests: Processing necessary for p4444's legitimate interests in fraud prevention, platform security, and business analytics, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time by contacting [email protected].

7. Sharing Your Personal Data

7.1 p4444 does not sell, rent, or trade your personal data to third-party marketers. p4444 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• KYC and AML service providers: Identity verification and anti-money laundering screening providers engaged by p4444 to fulfil its regulatory obligations;
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on p4444's behalf under strict data processing agreements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulation;
• Law enforcement: Philippine law enforcement agencies, where p4444 is legally required or permitted to disclose data in connection with the investigation of criminal activity.

7.2 All third-party service providers engaged by p4444 are required to process personal data only in accordance with p4444's instructions and applicable data protection law. p4444 does not permit third-party service providers to use your personal data for their own purposes.

8. Cookies & Tracking Technologies

8.1 p4444 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function, including session management and security tokens. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the p4444 platform, helping us identify areas for improvement;
• Preference cookies: Used to remember your settings and preferences, such as language and display options;
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

8.2 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the p4444 platform, but may affect certain features or personalisation.

8.3 p4444 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external websites.

9. Data Retention

9.1 p4444 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and identity data: Retained for a minimum of 5 years following account closure, in accordance with PAGCOR licensing conditions and AMLA requirements;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act;
• Customer support records: Retained for 3 years from the date of the last interaction;
• Technical and usage data: Retained for up to 24 months for security and analytics purposes, then anonymised or deleted.

9.2 Where p4444 is required to retain data beyond the periods above due to an ongoing investigation, legal proceeding, or regulatory requirement, data will be retained until the relevant matter is resolved.

9.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with p4444's data disposal procedures.

10. Data Security

10.1 p4444's security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the p4444 platform;
• Encryption of personal data and financial data stored in p4444's databases;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of the p4444 platform;
• Two-factor authentication options for player accounts;
• Automated fraud detection and anomaly monitoring systems.

10.2 Despite these measures, no data transmission over the internet or electronic storage system is completely secure. p4444 cannot guarantee absolute security of your personal data. In the event of a personal data breach that is likely to result in harm to affected individuals, p4444 will notify the National Privacy Commission and affected players in accordance with RA 10173 and NPC Circular 16-03.

10.3 You are responsible for maintaining the confidentiality of your p4444 account credentials. If you suspect that your account has been compromised, contact [email protected] immediately.

11. Your Data Subject Rights

11.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by p4444:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Policy;
• Right of access: The right to request a copy of the personal data p4444 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to p4444's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

11.2 To exercise any of the above rights, please contact p4444 at [email protected]. p4444 will respond to your request within 15 business days. p4444 may request proof of identity before processing your request.

11.3 Certain rights are subject to limitations. For example, p4444 may be unable to delete data that it is legally required to retain under PAGCOR conditions or AMLA obligations.

12. Children & Minors

12.1 p4444 implements age verification procedures during account registration to prevent minors from accessing the platform. If p4444 discovers that personal data has been collected from a person under 21 years of age, p4444 will immediately suspend the relevant account and delete the associated personal data.

12.2 If you believe that p4444 has inadvertently collected personal data from a minor, please contact [email protected] immediately.

13. Cross-Border Data Transfers

13.1 p4444 primarily processes and stores personal data within the Philippines. Where p4444 engages third-party service providers located outside the Philippines (such as cloud infrastructure providers), personal data may be transferred to and processed in other jurisdictions.

13.2 Where personal data is transferred outside the Philippines, p4444 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with NPC requirements and RA 10173.

13.3 By using the p4444 platform, you consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

14. Changes to This Privacy Policy

14.1 p4444 reserves the right to update or modify this Privacy Policy at any time. Where changes are material, p4444 will notify registered players via email or an in-platform notification prior to the changes taking effect.

14.2 The date of the most recent revision is displayed at the top of this page. p4444 encourages you to review this Policy periodically to stay informed of how your personal data is being handled.

14.3 Your continued use of the p4444 platform after any modification to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure in accordance with the p4444 Terms & Conditions.

15. Contact & Complaints

15.1 For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact p4444 at:

15.2 If you are not satisfied with p4444's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.

15.3 p4444 takes all data privacy complaints seriously and will investigate and respond to all complaints in good faith and in accordance with RA 10173.